Spa Operations Manual (CD)

$ 125.00 - Member - Spa Operations Manual
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Customizable for any spa, this manual is vital to every spa of every size. The comprehensive materials cover areas such as job descriptions, service standards, telephone etiquette and handling guest complaints. Discover specific techniques for front desk, massage therapists and more as well as a complete section on training your staff to sell products by using a consultative approach.
This manual is only available to ISPA members.

International SPA Association

2365 Harrodsburg Road, Suite A325 Lexington, KY 40504
Phone: 1.859.226.4326 | Toll Free: 1.888.651.ISPA (4772) | Fax: 1.859.226.4445


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